Then click on Manage advanced sharing settings. Under the Private profile only, make sure to select Turn on file and printer sharing. This should automatically add the rule to the Windows firewall also for the private profile. Also, you want to enable on more setting here, which I mention below. You can do this by going to Control Panel, then Network and Sharing Center, and clicking on Change advanced sharing settings in the left pane.
Make sure that the Turn on network discovery radio button is selected. It should be on by default, but if someone changed your settings, this could also cause the problem. Go to each computer and make sure that all the clocks are showing the correct time. If the clocks are not synchronized, the HomeGroup feature will not work. If your computer is connected to the Internet, it should automatically pick up the correct time. The only occasion where it would not is if you are in a domain, then the clocks should be synchronized to the domain controller.
You may have to check the time server settings if that is not the case. In order for the HomeGroup networking feature to be working, there are certain Windows services that need to be enabled and running. If you used a program to disable services or manually disabled them, it may be causing the problem. In the Services dialog, double-click on the service and make sure the Startup type is set to Automatic and click Start to turn on the service.
You can check this by going to Network and Sharing center and looking under Network. This is pretty much not an issue anymore, but just for the sake of covering all bases, you need to make sure that your router can support IPv6 protocol. Any relatively new router will support it, so unless you have a really old router, you should be ok. Founder of Help Desk Geek and managing editor. He began blogging in and quit his job in to blog full-time.
He has over 15 years of industry experience in IT and holds several technical certifications. Read Aseem's Full Bio. We hate spam too, unsubscribe at any time. Table of Contents. Subscribe on YouTube! Did you enjoy this tip? We cover Windows, Mac, software and apps, and have a bunch of troubleshooting tips and how-to videos. Click the button below to subscribe! How to Configure a HomeGroup in Windows. Some people have gotten stuck at the classpnp.
For example, a bad memory slot can cause this issue. Remove one memory chip at a time and see if the issue goes away. Make sure that the memory is properly inserted into the slot. Also, try to replace the memory chips and see if that works. Make sure to check the power supply and ensure that the power going into the motherboard is OK. If there is a lot of dust in the system, use some compressed air and clean it out good.
For example, if you have a DVD drive s , then go ahead and disconnect them from the system internally. Try to boot up now and see if you can get past the hanging screen. If you have it attached to your computer during boot up, it can sometimes try to use that as a boot device and fail. Go ahead and disconnect any peripherals attached to the computer. A lot of those KVM switches use USB and for whatever weird reason, it can cause problems with the boot process on certain machines.
Try enabling and disabling this feature and try to restart your computer. If so, change it to IDE. If you get back into Windows, you can then do a system restore, etc. You can clear out the CMOS in several ways including pressing a button on your motherboard, changing a jumper setting, etc. You will need to perform a Google search for your particular machine to find out how to clear the CMOS. As a last resort, you can try using some spare parts if you have any and replace as much as you can: graphics card, sound card, hard drive, etc.
Note that the first thing to try is to restart the computer in Safe Mode and then perform a shutdown. If the computer hangs while shutting down in Safe Mode, it could be a hardware issue. There are a few hotfixes that Microsoft has released that pertain to this exact issue and therefore could solve your problem without you having to do anything.
One client had 7-zip installed and it was causing Windows 7 to hang on shutdown. Another client was using the Sticky Notes app that Microsoft wrote! After putting a note on his desktop, the computer started hanging. Removing the note and the app fixed the problem.
Other programs include anti-spyware apps or anti-virus apps, which could definitely cause this type of problem. Disable all startup items and see if your problem goes away. If it does, then re-enable items one by one until you find the problem startup item. Those are all third-party services. You will have to kill the computer after doing this, but all the services should be stopped when you log back into Windows.
Then try to shutdown like normal and see if you are able to do so. Then manually enable one service at a time until you find the culprit. If you follow the steps mentioned above thoroughly, you will be able to fix this problem. Founder of Help Desk Geek and managing editor.
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