HP Customer Support. Select your model. How does HP install software and gather data? Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.
Loading Results. Facing print or scan issues after upgrading to macOS Catalina Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Already have an HP account? Select from the products you own. Choose a different product series. Warranty status: Unspecified - Check warranty status Manufacturer warranty has expired - See details Covered under Manufacturer warranty Covered under Extended warranty , months remaining month remaining days remaining day remaining - See details Serial number: Product number: Warranty end date:.
Warranty status types. Warranty types. Verify product. It matches the product: Would you like to view the product details page for the new product? I can see it on the network in file manager. I just need a driver from HP.
HP SMart can't see it to add it either. Thank you for responding but the issue is after the device is added under the printer name HP Officejet J series it says "Driver is unavailable" and the only option is to "Remove Device".
None of the printer programs see the printer so its is looking for a driver and apparently it is not seeing any windows drivers either. So any other help would be appreciated. Apparently there is no way to contact someone at HP. We have tried all the troubleshooting steps from our end, I think this issue needs some additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team. Please reach out to HP Support contact info can be found on the home page in your region for further assistance.
It does not help as it says driver is unavailable so the printer portion , which is he main function is useless. The scanner portion works. Is there no one at HP that I can talk to in person and do a shared screen to figure it out?
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? Check next to your profile name, you should see a little blue envelope, please click on it. That is the serial number that prints out from the HP network configuration page. Even when the driver is for a different printer model, it could help on making the printer "available" for Windows. Didn't find what you were looking for?
Do not support information and scanning tasks. The product might not occur in need. However, there is no guarantee that interference does not occur in a particular installation.
The list of all available drivers for your product is shown above. The black and press the bulletin frequently expired itself.
The HP Officejet J is such a great device that you better add to your working room. How can be in Microsoft Community. The black and color blocks should be complete and not faded. If not, what other suggestion is there to make it work again, please? We provide all drivers for HP Printer products, select the appropriate driver for your computer. This product has one or install DriverPack Solution software. Power Cord AC power cord Black 3-conductor, 0. Select Print Report, and then select Wireless.
Power Cord Power module power j wall outlet cable to power module only. This package supports the following driver models: HP Officejet J series.
Full Specifications. What's new in version Date Added October 25, Version Operating Systems. Total Downloads 18, Downloads Last Week 1. Report Software. Related Software. Get a driver package for your HP LaserJet printer.
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